It’s also a good idea to try a different HDMI port on your TV if there are multiple. Amazon recommends that you try to make sure you’re using the included connection cables first before trying any third-party cables. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TV’s HDMI port. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. If this doesn’t happen and the device doesn’t reboot, make sure the batteries in your Fire Stick remote are fresh. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controller’s buttons. To do this without being able to access the settings screen, you’ll need to pressand hold the “ select” and “ play/pause” buttons at the same time for about five seconds. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. Holding the “select” and “play/pause” buttons down at the same time for about five to 10 seconds will make the Firestick reboot. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had - but it will have the best chance of fixing any stubborn issues. If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. This will solve many of the most common issues. You can try restarting your WiFi router as well. If you’re looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. However, there is a fair bit of overlap when it comes to some of these problems. Depending on which of these issues you’re having, your most likely fix will change. We’re going to look at the seven most common problems that Firestick users experience. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots.Īmazon Firestick Not Working: 7 Common Problems You can reboot your Fire TV Stick by holding the “select” and “play/pause” buttons at the same time for about five to 10 seconds.
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